Krona.Chat Privacy Notice

Privacy is our code: Krona.Chat has built global privacy program based on our Binding Corporate Rules (BCRs), which serve as our code of conduct that governs our global processing of personal data. No matter where you are in the world, where you reside, where your citizenship lies, or where your data comes from, we offer the same high standards of privacy protection to all our customers.

How Krona.Chat processes your personal information

Krona.Chat collects personal information such as Customer Account. Data directly from you as a customer or a visitor when you visit Krona.Chat website, request a product or service, or when you contact a member of the Krona.Chat team or sign up for a Krona.Chat account to use our products and services.

Data about our customers

We process customer contact details such as your name, email, and phone number directly from you when you make a request, contact a member of our team, or sign-up for a Krona.Chat account.

How Krona.Chat works with personal information

First things first: we do not sell your personal information, or the personal information of your end users. We also do not allow any personal information to be used by third parties for their own marketing purposes (except in cases where you explicitly request or provide consent for us to do so).

Cookies and tracking technology

Krona.Chat uses common information-gathering tools such as cookies, web beacons, pixels and other similar tracking technologies to automatically collect information as you navigate our websites, our services or when you interact with emails we sent to you.


A cookie is a piece of data contained in a very small text file that is stored in your browser or elsewhere on your hard drive. Cookies allow Krona.Chat to identify your device as you navigate our websites or your account. This makes navigating and interacting with our websites or your account more efficient, easy and meaningful for you.

By themselves, cookies do not identify you specifically. Rather, they recognize your web browser. So, unless you identify yourself specifically to Krona.Chat, like signing into your account, we dont know who you are just because you visited our website.

Security information

We use appropriate security measures to protect the security of your personal information both online and offline. These measures vary based on the sensitivity of the personal information we collect, process and store and the current state of technology. We also take measures to ensure service providers that process personal data on our behalf also have appropriate security controls in place.

Please note that no service is completely secure. While we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

We may collect and use Customer Account Data or Customer Usage Data to detect, prevent, or investigate security incidents, fraud, or abuse and misuse of our platform and services. In addition, we also use records containing end user personal information to debug, troubleshoot, or investigate security incidents; to detect and prevent spam or fraudulent activity; and to detect and prevent network exploits and abuse.

To protect the confidentiality of your account and protect against unauthorized use of your account, we recommend keep your account password confidential and not disclose them publicly or to unauthorized individuals.

Please let us know right away if you think your password was compromised or misused.

Changes to our Privacy Notice

We may change this Privacy Notice from time to time. These changes might be minor, such as updating an address or fixing a typo, or they might be material, such as making a change that affects your rights. If we make changes that affect your rights, we will provide advance notice to you, such as by posting a message in the Krona.Chat console, or we send an email via the address we have on file for you. We will comply with applicable law with respect to any changes we make to this notice and seek your consent to any material changes if this is required by applicable law.